Proximus
Accessibility design | User experience
The Proximus Group is a provider of digital services and communication in Belgium and the international markets. Digital accessibility audit was performed to meet the WCAG 2.1 level AAA and provided remediations for any issues found.
The Proximus Group has the potential to promote digital inclusivity among all users visiting their website by establishing a system that guarantees digital accessibility for individuals with diverse abilities.
MY ROLE
I worked closely with a team of 4 others to audit the site for WCAG 2.1 level A, AA, AAA guidelines and provided remediations for the issues found.
Prepared a case study and audit report with all the findings and remedial actions recommended.
TIMELINE
October, 2022- November, 2022
(6 weeks)
Kindly note that any updates made to the website after this timeline was not considered for the audit.
APPROACH
Documented the flows, functionalities, and links to be audited of the platform.
Audited the platform against WCAG 2.1 Level AAA Success Criteria and WAI -ARIA tags implementation.
Evaluated ARIA tags implementation for all the pages.
Evaluated whether the platform works with all the possible success criteria's.
Evaluated keyboard accessibility for all user journeys.
Evaluated the platform for various vision emulations
MANUAL AUDIT CHECKS
The following checks were performed on the website:
Select all test:
Examined the use of CMD+A on a Mac to highlight all elements within the interface, pinpointed items that were not selected, and conducted a thorough investigation into these elements to identify any issues or errors.
Tab key navigation test:
Navigated the website using the tab key to identify where the keyboard is getting trapped or skipping components, visible intact focus border is missing, and where all correct sequence flow isn’t followed.
Code examination:
Evaluated and inspected the line of code using the browser developer’s tool to search for potential reason of issues identified in the places where there are errors and recorded those errors clearly.
Media review:
All media present were checked for transcripts, captioning features and text alternatives.
TOOLS USED
The following tools were used during the audit:
Screen Reader:
Voice Over – for Mac, NVDA – for Windows.
WebAIM Contrast Checker:
To check contrast ratio between foreground and background.
Browser – Inspect tool
To check code.
Web browser tools:
HTML validator, Wave toolbar and Light house.
SAMPLES OF SUCCESS CRITERIA FAILURE SUMMARY FROM REPORT
